Our customer service team is available
Monday-Friday 8:00am — 6:00pm Mountain Time.
We do our best to respond to each query within 1 business day.
Having trouble? You can also email us directly at team@solidgigs.com
| Question | Solution |
|---|---|
How do I cancel my account? |
Visit your account subscription page and click the "CANCEL YOUR SUBSCRIPTION" link at the bottom of the page. |
How do I get a refund for previous months? |
For all questions regarding refunds, please reach out to our team. |
Why can't I see any leads on my dashboard. |
Ensure you've set up your search rules correctly and wait 12-24 hours to give our AI-assisted team time to find new leads matching your requirements. If you continue to have an issue, please contact our support team. |
Where can I view my previous invoices or payments? |
All payment history is found on your billing page in the table at the bottom of the page. |
